Frequently Asked Questions

Prizm is an AI image transformation service. Remove text from images with Text Eraser, create pet avatars, and generate professional ID photos — all powered by AI.

Each generated image costs 10 credits. You can purchase credit packs starting at $9 for 200 credits (~20 images). Credits never expire and can be used across all services.

If generation fails, only 1 credit is deducted instead of the full 10. We believe you shouldn't pay full price for something that didn't work. Subscription users are not charged at all for failures.

Our AI will reject images containing inappropriate or explicit content, violence, or content that violates our usage policy. If your image is rejected, only 1 credit is deducted.

Credits are one-time purchases that never expire — great for occasional use. Subscriptions give you a monthly image allowance at a lower per-image cost, and failures are completely free. Subscriptions are ideal for businesses that use Prizm regularly.

Refunds are handled through our payment partner LemonSqueezy. If you're unsatisfied with your purchase, please contact our support and we'll work with you to resolve the issue.

Prizm is powered by Google's Gemini image generation AI. This state-of-the-art technology delivers high-quality, realistic image transformations across all our services.