Privacy Policy
Last updated: February 17, 2026
1. Overview
Prizm ("we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our AI image transformation service.
2. Information We Collect
Account Information
When you create an account, we collect your email address and display name. If you sign in with Google, we receive your basic profile information from Google.
Payment Information
Payments are processed by our payment partner. We do not store your credit card numbers or bank details. We receive transaction records (amount, date, status) for your purchase history.
Usage Data
We collect information about how you use the Service, including service types used, credit transactions, and session metadata. This helps us improve the Service.
3. Image Handling
This is the most important section of our privacy policy:
- Immediate deletion: Uploaded images are deleted immediately after processing is complete.
- No training: Your images are never used for AI model training.
- No sharing: Your images are never shared with third parties, except the AI provider (Google Gemini) strictly for processing your request.
- Generated results are stored temporarily so you can view and download them. They are automatically purged after a retention period.
4. Cookies
We use essential cookies for authentication and session management. We use language preference cookies to remember your selected language. We do not use third-party advertising or tracking cookies.
5. Third-Party Services
We use the following third-party services to operate Prizm:
- Google Gemini: AI image processing. Images are sent to this provider solely for generation and are subject to their privacy policy.
- Payment processor: Payment processing. Only transaction data is shared.
- Amazon Web Services (S3): Secure file storage for generated results.
- Sentry: Error monitoring (no personal data is sent).
6. Data Retention
- Account data: Retained while your account is active.
- Uploaded images: Deleted immediately after processing.
- Generated results: Stored temporarily, then automatically purged.
- Transaction records: Retained for accounting and legal purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request deletion of your account and associated data.
- Export your data.
- Withdraw consent at any time by deleting your account.
8. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), secure cloud storage, and access controls to protect your data.
9. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service.
11. Contact
For privacy-related questions, contact us at support@mg.prizm.now.